Meadowdale Wines Terms & Conditions

 

DELIVERY

Prices on delivery costs are given inclusive of VAT. We deliver throughout the UK except for BFPO addresses or addresses without a postcode.

UK MAINLAND incl. SCOTTISH LOWLANDS - Free for one case or more

SCOTTISH HIGHLANDS - £ 50 for one case, £70 for 2 or more cases

NORTHERN ISLANDS - £ 140 for 1-3 cases, £160 for 4 or more cases

 

RETURN POLICY

We offer a full refund to all customers if goods turn out to be faulty or different from those ordered.

Please check the condition of the goods on delivery and record any breakages on the courier's delivery note.

Any faulty wines must be reported and returned to our business address within one calendar month of the date of sale to be evaluated for refund correctly.

Upon receipt of the items we will contact you within three working days to arrange refund or exchange (all refunds will be re-credited to the purchasing credit / debit card account - including any additional postage charges incurred).

If you want to simply cancel an order, you have 7 days from the date of receiving the wine to return it to our business address. Goods must be unopened and undamaged and shipped at the customer's expense. We will then refund you for the cost of the wine within 7 days of us receiving the goods. The wine should be returned to our business address on the Isle of Wight.

 

TERMS OF SERVICE

This site is owned and operated by Meadowdale Wines.

Meadowdale Wines is a registered trade mark of Meadowdale Ltd, registration number 8625252, VAT registration nr 169 7323 73, AWRS: XGAW0000000102079. Business address:  Meadowdale Wines, 35 Ashey Road, Ryde PO33 2UT, Isle of Wight, UK.

If you have any suggestions or comments please email us at info@meadowdalewines.com.

You can use this website and order and receive wine only if you are 18 years of age or older.

Prices on wine are given inclusive of VAT. 

The terms and conditions of sale and use of this website are subject to the laws of England.
Nothing in these Terms of Services affects your legal statutory rights.

PRIVACY POLICY

We respect your privacy. We will not share your address with a third party other than the courier. Credit card details will not be stored on our system, but only forwarded to Stripe who processes the payment. Please visit their website for further information - https://stripe.com/gb